- Recorder Software Serial Number
- System ID
To locate the System ID;
- From the Live screen click Setup.
- Click Network Cameras.
- Click the License Tab in the upper left.
- The System ID will be located in the middle of the page.
To obtain the License Key:
- Open an internet browser and go to http://register.surveillixdvrsupport.com
- Enter the product serial number provided by Toshiba.
- Enter the System ID.
- Click Submit.
- Verify the information and click Next.
- You will be provided with your unlock code.
- Print the page and save it for later reference.
- Enter this code into the New Serial Number box in the Add a new Serial Key section in the Network Device Authentication window and click the Add a Serial Number button.